When you are trying to have a nice video chat with your friends, things shouldn’t have to go so wrong. Unfortunately, it seems like there is some sort of glitch in iOS 7 and the sound is constantly lowering while on facetime no matter what we do. Well, not anymore!
So, how to make facetime not lower volume?
Here’s an easy three step solution that will fix the facetime sound problem for good.
1) Step One: Open your settings app and go to general then accessibility. You should see a slider that says “reduce motion” turn it off. This is the main cause of the facetime glitch – because iOS 7 is ‘heavy’.
2) Step Two: Turn on wifi, even if you don’t think you’re connected to wifi. This will fix the facetime sound glitch as well, because of the lack of a ‘good connection’.
3) Step Three: Turn off your cellular data. If your phone is on cellular it messes up the signal and results in a really bad facetime connection – so turn it off and you’ll see the facetime sound glitch disappear.
Now, you have successfully fixed the facetime sound problem for good! No more will your phone constantly be on mute while trying to speak with your friends. Also, if you are on a 4G connection it might further mess up the signal and drop calls. So, try cutting that out while on facetime as well.
Other tips how to improve facetime
Make sure your device is updated to the latest version of ios
On the iphone 5s you do this by going to Settings –> General –> Software update.
If your device is not up-to-date, it could be the source of your facetime audio problems. Wifi and cellular connections can also affect quality, so make sure both are off while making a video call. On the 5s, turn wifi and cellular off by swiping up from your home screen to access the quick settings menu.
The iPhone 6 does not have a 3G connection, however it has LTE. To turn this off go to Settings –> Cellular –> Enable LTE –> Off
If you are still having problems after updating ios check if facetime is compatible with your device
If you’re having trouble getting Facetime to work on a 4G data connection, it’s possible that your carrier might not support the feature. You can check which carriers offer FaceTime over cellular here: https://support.apple.com/en-us/HT203038
The reason why “reduce motion” feature is at the top of the list is because it’s the most likely cause of your facetime sound issues.
This is where having multiple phones at hand quickly becomes an advantage. If you have friends or family with ios devices that are not experiencing these issues, try swapping SIM cards with them for a day to see if the problem persists. If it doesn’t, you know your phone is the culprit and can be sent to Apple for repair or replacement under warranty.
With this method, you don’t even need to contact Apple!
If turning off all these features still isn’t getting rid of the sound glitches during facetime calls then just change your facetime settings to “facetime audio only” and you will not have any more problems.
Some of these steps might seem a little unnecessary, but they are the reason your phone is messing up in the first place. By fixing these issues you can make sure that your iPhone or iPad will never be faulty again!
Now you know how to fix the facetime sound problem easily! This article provides three easy steps that will ensure your phone is working in perfect condition. No more annoying glitches while trying to video chat with friends, because now you know how to fix the facetime sound glitch on iPhone and iPad for good.